Policy Document
Privacy Policy
Our unified HIPAA Notice of Privacy Practices, website privacy policy, and SMS zero-sharing commitment — covering how we collect, use, and protect all information you share with us.
Our Legal Documents
Five Documents. One Commitment.
Every document below governs how we protect your privacy, respect your rights, and deliver care responsibly — both in the clinic and across our digital services.
Terms Document
Terms of Service
Website terms of use and SMS Terms and Conditions — covering acceptable use, intellectual property, limitation of liability, Maryland governing law, and TCPA-compliant text messaging terms.
Clinical Consent
Telehealth Informed Consent
Informed consent for virtual care services delivered through Tebra — covering how telehealth works, its benefits and risks, your rights as a patient, emergency protocol, and the 13-point acknowledgment required before your first virtual visit.
Legal Disclaimer
Medical Disclaimer
This website and all content published on it is for informational purposes only. It does not constitute medical advice, diagnosis, or treatment and does not establish a provider-patient relationship. Always consult a qualified healthcare provider.
Accessibility Commitment
Accessibility Statement
Our WCAG 2.1 AA compliance commitment — covering the accessibility measures built into this website, known limitations, how to report accessibility barriers, and our alternative access options for all patients.
Why These Documents Matter
Transparency Is Part of
Good Healthcare.
Legal and compliance documents are not fine print designed to protect a practice from its patients. At DeluxMed, they are the written foundation of the trust our clinical team works to earn in every encounter — the explicit commitment of how we handle your information, protect your rights, and deliver care responsibly.
As an integrated primary care and behavioral health practice, DeluxMed handles some of the most sensitive categories of health information that exist — mental health records, substance use treatment information, and psychiatric medication histories. Our compliance framework reflects that responsibility directly, incorporating federal HIPAA requirements, Maryland state law protections that go beyond HIPAA, and the specific confidentiality standards that apply to behavioral health services.
Every document in our legal library is prepared to attorney-review standard, carries an effective date, and is reviewed annually. If you have questions about any of our policies, our clinical team is available by phone Monday through Saturday.
HIPAA-compliant handling of all Protected Health Information
Maryland state law protections for mental health and behavioral health records
SMS zero-sharing commitment — your mobile data is never sold or shared for marketing
Telehealth delivered through Tebra — a HIPAA-compliant, encrypted platform
WCAG 2.1 AA accessibility — digital access for all patients, including those with disabilities
Annual review and attorney oversight of all compliance documents
Integrated Primary & Behavioral Health — Baltimore & Maryland
Ready to Start Your Care?
Our board-certified clinical team delivers integrated primary care and behavioral health in Baltimore and across Maryland via secure telehealth. Most insurance plans accepted. Self-pay options available.
Mon–Fri 9AM–6PM · Sat 10AM–5PM · 24/7 Virtual Care: 443-452-3692