Now Accepting New Patients 24/7 Virtual Care Available — Call 443-452-3692 Telehealth Available Across Maryland

Our Story — Why DeluxMed Was Founded

About DeluxMed integrated healthcare story

About DeluxMed Integrated Healthcare

Too Many Patients Were Falling Through the Cracks

For too long, patients have been forced to navigate a fragmented healthcare system — one provider for primary care, another for mental health, with little coordination between the two. The result is delayed care, duplicated effort, and critical gaps where the whole person is often overlooked.

This is the gap DeluxMed was built to close.

DeluxMed Primary & Behavioral Health Services was founded on a clear clinical principle: patients deserve integrated, whole-person care delivered by providers who understand both physical and mental health — together, not separately. Based in Baltimore and serving patients across Maryland and other licensed states through secure telehealth and in-person care, DeluxMed delivers coordinated, evidence-based care designed to treat the full patient — not just a single condition.

From Our Founder

"Delivering care that restores dignity, building systems that protect integrity, and creating outcomes that last."

Doreen Ackom-Owusu, MSN, MPH, FNP-BC, PMHNP-C, DNP-c Founder & Clinical Director, DeluxMed Primary & Behavioral Health Services

Our Origins

Why DeluxMed Was Founded

DeluxMed Health Group LLC — operating as DeluxMed Primary & Behavioral Health Services was established to address a critical gap in modern healthcare: the lack of coordination between primary care and behavioral health.

We serve individuals and families who have historically experienced fragmented care — including patients managing chronic conditions, navigating mental health challenges, or moving between multiple providers without a unified care plan.

While rooted in Baltimore, our reach extends across Maryland and into licensed states through telehealth, allowing us to deliver consistent, high-quality care without geographic limitations.

At the core of our model is integrated care delivery. Our board-certified nurse practitioners are dual-trained in both primary care and behavioral and mental health, enabling comprehensive evaluation, diagnosis, and treatment within a single, coordinated clinical experience.

Our Community

Who We Exist to Serve

DeluxMed was built for patients who have been let down by fragmented care — and for communities that deserve better access to quality healthcare.

Underserved Communities

We proudly accept Maryland Medicaid and most major insurance plans. Equitable access to quality primary and behavioral health care is not a privilege — it is a right.

Patients with Complex Needs

Adults managing chronic conditions alongside depression, anxiety, or ADHD benefit most from integrated care — one clinic who sees the full picture, not just one piece of it.

Families & Working Adults

Through secure 24/7 virtual care and flexible scheduling, we make it possible for busy families and working adults to prioritise their health without disrupting their lives.

Diverse & Multilingual Patients

Maryland's patient population is beautifully diverse. Our practice is built with cultural responsiveness at its core — serving patients across language, background, and identity with equal dignity and clinical rigour.

Our Commitment

Health Equity at the Centre of Everything

Health equity is not a standalone initiative at DeluxMed — it is embedded in every aspect of our clinical model.

We recognize that systemic barriers — including economic, geographic, and cultural factors — have historically limited access to high-quality, integrated healthcare for many patients in Baltimore, across Maryland and licensed states.

Through a combination of in-person care and our secure telehealth, we reduce those barriers and expand access to comprehensive primary and behavioral health services.

At DeluxMed, access to high-quality care is not determined by location, background, or circumstance — it is a standard we are committed to delivering to every patient.

Our Model

Integrated Care — What It Means in Practice

At many healthcare practices, symptoms are evaluated in isolation. At DeluxMed, care is delivered through a fully integrated clinical lens.

Patients receive comprehensive assessments that consider physical health, mental health, lifestyle factors, and underlying conditions — all within a single, coordinated visit.

Our clinical leadership holds dual board certifications in Family Practice (FNP-BC) and Psychiatric Mental Health (PMHNP-C), enabling direct evaluation and treatment of both medical and behavioral conditions without unnecessary referrals or delays.

This integrated approach ensures that conditions such as ADHD, anxiety, depression, and chronic disease are managed as part of a unified care plan — not as disconnected diagnoses.

Board-Certified Clinical Leadership

Built on Clinical Excellence

DeluxMed is a Nurse Practitioner-led healthcare organization. Every provider on our team holds board certification and advanced clinical training across both primary care and behavioral health. We are a fully integrated clinical team, built from the ground up to deliver coordinated, evidence-based care grounded in nationally recognized clinical standards.

Want to learn more about the team behind DeluxMed? Meet our clinical team — the people who will be caring for you and your family.

Ready to Experience Integrated Care?

We are currently accepting new patients in Baltimore, across Maryland, and through secure telehealth services in licensed states.Begin your care with a single call or a streamlined online booking experience.