Telehealth Maryland — Virtual Primary & Behavioral Health
You should never have to choose between getting care and getting to care.
DeluxMed's secure telehealth platform brings board-certified primary care and behavioral health directly to you — wherever you are in Maryland or licensed states.
No commute. No waiting room. The same quality care you would receive at our Baltimore clinic — delivered by the same integrated clinical team, documented in the same record, coordinated the same way.
Whether you need a chronic disease monitoring visit, a behavioral health consultation, a medication review, or an assessment for a new concern — your care team is available securely, on any device, on your schedule.
Platform Security
HIPAA-Compliant Telehealth
Your health information is protected under federal law. All virtual visits at DeluxMed are conducted through Tebra — a fully encrypted, HIPAA-compliant telehealth and scheduling platform. Your privacy is protected at every step.
The Process
How Telehealth Works at DeluxMed
From booking to follow-up — five simple steps. Clinically professional. Completely secure. Designed to feel as straightforward as possible.
Book Your Appointment
Book your telehealth appointment online via our secure new patient portal, or call 443-452-3692 Monday through Saturday. Our team will confirm your appointment and collect any required insurance or intake information before your visit.
Receive Your Secure Link
You will receive your Tebra appointment link by email — no app download required. The link is unique to your session, encrypted, and valid only for your appointment time. Simply click it at the time of your visit from any device.
Connect on Any Device
At your appointment time, click the link on any device — smartphone, tablet, laptop, or desktop computer. No software to install. No account to create. For the best experience, find a quiet, private space and ensure your camera and microphone are working.
Your Clinical Consultation
A board-certified member of your DeluxMed care team joins the private, encrypted video session. This is a full clinical consultation — your care team reviews your history, assesses your concern, and provides evidence-based clinical guidance. The same standard of care as an in-person visit, delivered wherever you are.
Receive Your Care Plan
After your visit, receive your care plan, prescriptions where clinically appropriate, and follow-up instructions — delivered securely through the Tebra platform. If a follow-up appointment is needed, your team coordinates it before the session ends. Your clinical record is updated immediately, maintaining continuity across all future visits.
What You Can Access Remotely
Services Available Via Telehealth
Most services available at our Baltimore clinic are also accessible via secure telehealth. Your care team will advise if an in-person visit is clinically necessary for your specific situation.
Primary Care
Some conditions require in-person physical examination and cannot be safely assessed via telehealth. Your care team will always be transparent about this — and will arrange in-person care when clinically necessary. Learn about in-person care at our Baltimore clinic.
The Clinical Case for Telehealth
The Same Care.
Wherever You Are.
Telehealth at DeluxMed is not a reduced version of care. It is the same board-certified clinical consultation — the same integrated primary and behavioural health model — delivered through a secure platform.
For patients in Maryland managing chronic conditions, monitoring medications, or receiving ongoing behavioural health support, telehealth removes the friction that delays care. Fewer missed appointments. Faster follow-up. The same clinical team who knows your full history.
Where We Provide Telehealth
Available Throughout Maryland & Beyond
Telehealth services are available to patients throughout Maryland and in licensed multi-state regions. Availability in specific states depends on provider licensure — call 443-452-3692 to confirm availability in your state.
Coverage
Telehealth Insurance Coverage
Most major insurance plans accepted by DeluxMed cover telehealth visits. Coverage varies by plan and visit type — call to verify before booking.
Additional plans may be accepted — call 443-452-3692 to verify your specific telehealth coverage before your appointment. Self-pay options are also available. Learn about self-pay options.
Common Questions
Frequently Asked Questions
Book your telehealth appointment online or by calling 443-452-3692. You will receive a secure Tebra appointment link by email — no app download required. At your appointment time, click the link on any device. A board-certified member of your care team joins the private, encrypted video session for a full clinical consultation. After your visit, your care plan, prescriptions where appropriate, and follow-up instructions are delivered securely through the platform.
Yes. All DeluxMed telehealth visits are conducted through Tebra — a fully encrypted, HIPAA-compliant telehealth and scheduling platform. Your health information is protected under federal law at every step. The session is end-to-end encrypted, private, and accessible only to you and your care team. No session content is recorded without explicit consent.
Most services available at our Baltimore clinic are also accessible via telehealth — including all primary care services, behavioral and mental health visits, chronic disease management monitoring, medication management and refills, ADHD evaluations and medication management, weight loss consultations, preventive care, and travel health consultations. Some conditions require in-person physical examination — your care team will advise if an in-person visit is clinically necessary.
Yes, most major insurance plans accepted by DeluxMed cover telehealth visits — including Medicare, Medicaid Maryland, BlueCross BlueShield, Cigna, Aetna, Humana, UnitedHealthcare, Amerigroup Maryland, Kaiser Permanente, and Priority Partners Medicaid. Coverage varies by plan and visit type. Call 443-452-3692 to verify your specific coverage before your appointment. Self-pay options are also available — learn more.
Any device with a camera and internet connection works — smartphone, tablet, laptop, or desktop computer. No app download is required. You receive a secure Tebra link by email and simply click it at your appointment time. For the best experience, use a quiet private space and check your camera and microphone beforehand. A stable Wi-Fi or mobile data connection is recommended.
If you experience a technical issue, call 443-452-3692 immediately. Your care team will resolve the issue or transition the consultation to a phone call to ensure your appointment is not disrupted. In most cases, connection issues can be resolved quickly by refreshing the Tebra link. If your appointment cannot be completed electronically, a follow-up will be arranged at no additional inconvenience to you.
Telehealth Across Maryland — Available Now
Schedule Your Telehealth Consultation
Secure. HIPAA-compliant. No app download required. DeluxMed's board-certified clinical team is available via telehealth across Maryland and licensed states — on your schedule, from any device.